Shipping & Return Policy

At Craft Joy Studio, we understand that you may have concerns about shipping and returns when shopping online. That's why we've outlined our policies below to help make your shopping experience as smooth as possible.

Shipping Policy

We offer free shipping for orders of $200  or more. This means that if you place an order with a total value of $200 or more, you won't have to pay any shipping fees.

This is a great deal for our customers, as it allows them to save on shipping costs while still getting the high-quality products that they love. Whether you're looking for t-shirts, hoodies, sweatshirts, mugs, or any other type of product, you can take advantage of this offer and have your order shipped directly to your doorstep for free.

We hope that this free shipping offer helps to make your shopping experience with us even more enjoyable. If you have any questions about this offer or anything else, please don't hesitate to contact us. We're always here to help.

All orders will typically be delivered within 5-10 business days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as inclement weather or delays at customs.

Return Policy

All of our merchandise is produced and shipped to customers as orders are placed, rather than being produced in large quantities and held in inventory. This allows for more flexibility and customization in the products offered, as well as a more efficient use of resources, since products are only produced when there is demand for them.

One aspect of our business is that we typically do not accept returns, as each product is produced and shipped individually to the customer. This means that if a customer is unhappy with their purchase, they cannot return it for a refund. Instead, the customer may need to contact the seller to discuss any potential issues or concerns.

However, it is important to note that in cases where the product is damaged or defective, the seller may still be willing to offer a replacement or refund. This is typically outlined in the terms of service or return policy of the website, so it is important for customers to review these policies before making a purchase.

Due to the individualized nature of our products, we do not accept returns unless the item is damaged upon receipt. If you receive a damaged item, please contact us within 48 hours of receiving your order and provide photos of the damage. We will then determine whether a replacement or refund is appropriate.

We hope this helps clarify our shipping and return policies. If you have any further questions or concerns, please don't hesitate to contact us.